Shipping Policy
PuPu Paper Kids
Address: 319 Magnolia Creek Rd, Santa Rosa Beach, Florida (FL), 32459
Phone: (850) 278-6388
Email: info@pupupaperkids.com
Website: pupupaperkids.com
Effective Date: December 27, 2024

Order Processing Time

  • Orders are processed within 1-2 business days (excluding weekends and holidays) after receiving your order confirmation email.
  • You will receive a notification with tracking information once your order has shipped.

Shipping Methods and Delivery Times

  • Standard Shipping: Delivery within 3-5 business days.
  • Expedited Shipping: Delivery within 1-3 business days (additional charges apply).
  • International Shipping: Delivery times vary by destination; estimated between 7-21 business days.

Shipping Rates

  • Shipping charges are calculated and displayed at checkout based on your location and selected shipping method.
  • Free Standard Shipping on orders over $50 within the United States.

Shipping Restrictions

  • We currently ship to addresses within the United States and select international locations.
  • Orders cannot be shipped to P.O. Boxes or APO/FPO addresses.

Order Tracking

  • Once your order has shipped, a tracking number will be sent to your email.
  • You can track your shipment directly through the carrier’s website.

Shipping Delays

  • Delivery times are estimates and may be subject to delays due to unforeseen circumstances such as weather conditions, carrier delays, or customs processing for international orders.
  • If you experience delays beyond the estimated timeframe, please contact us at info@pupupaperkids.com or call (850) 278-6388 for assistance.

Lost or Damaged Packages

  • PuPu Paper Kids is not responsible for packages lost or damaged during transit. However, if your package does not arrive or arrives damaged, please contact us immediately.
  • We will work with the carrier to resolve the issue and, if eligible, send a replacement.

Customs, Duties, and Taxes

  • For international orders, customs duties and taxes may apply.
  • Customers are responsible for any additional fees incurred during import.

For any questions or concerns about our shipping policy, please contact us at info@pupupaperkids.com or call (850) 278-6388.